Southern Magnolia Wholesale Policies

Pricing & Minimums

  • We do not have a MOQ! 
  • We do allow drop shipping. Please make sure you place individual orders with their shipping address. Once you place an order, we cannot go back and separate drop ship pieces from other parts of your order. We offer synclogic for those that have the app via shopify. The code can be found in our Wholesale FB group!
  • We ask that you do a minimum of 2X for markup. 

Shipping Policies

  • Orders are fulfilled in the order they are received on our website. 
  • Most products are made to order at our warehouse. TAT is a standard 10-14 business days starting the day after you place your order. Turnaround time begins only after we have received all required order details. This includes, but is not limited to: team names, shirt colors/sizes, custom text, and any other necessary personalization details.
    If your order is submitted without complete information, production will not begin and your TAT will not start until the missing details are provided. Please allow longer shipping times during high volume seasons. If we feel the need to extend TAT on certain products, we will add that in description. RTS products ship within 3-5 business days. Please check FB group for daily update post regarding any delays. 
  • All orders are shipped via USPS & UPS. If you would like a specific carrier, please reach out to us after placing your order so we can put a notation on your invoice. Please allow 24-48 business hours for packages to leave our warehouse. If you do not see a scan within 3BD please reach out so we can help. 
  • Orders may be rushed but will incur an additional fee. Please reach out before placing a rush order so we can make sure we can accommodate. Rush fee starts at $10.

Return Policies

  • Once your invoice is paid, it is an agreement that you have looked over and approved that everything is correct on your invoice. We will send your order as the invoice states.
  • ALL graphic items are made to order, therefore they are FINAL SALE!
  • We do not accept cancellations or refunds. 
  • Store credit may be given depending on the situation, please reach out to us for further information. 
  • Upon receiving your items, please inspect them carefully. We will replace any damages within 5 days of delivery. Once your items leave your hands, we are no longer responsible for damages. If you have any damages within the 5 days, please send us an email or text, so we can get it taken care of promptly. If you would prefer to return it, we will issue a store credit. No refunds will be issued.

  • Wholesale customers are responsible for inspecting all items upon delivery. By shipping an item to your customer, you acknowledge that you have inspected the merchandise and confirmed it arrived in acceptable condition.

    Once an item has been forwarded to your customer, it is no longer eligible for a refund, replacement, exchange, or damage claim through Southern Magnolia Wholesale. 

    Items must remain new, unworn, unwashed, unaltered, and in their original condition. Any item that has been worn, washed, embellished, altered, or otherwise used is not eligible for return, refund, exchange, or replacement, except where required by law.

     To ensure any issues can be addressed promptly, all wholesale orders must be inspected and any concerns reported within 3 business days of the delivery date. Claims submitted after items have been shipped to your customer or after the inspection period has expired cannot be honored.

  • Preorders

    Unless otherwise stated, all items are preorders on behalf of SMW! 

    Turnaround time (TAT) begins once the preorder closes, not the date your order is placed. The posted TAT is an estimate and may be affected by manufacturer, shipping, or customs delays that are outside of our control.

    Due to the nature of preorder items, order cancellations and refunds are not permitted once an order has been placed. In certain circumstances, we may approve a cancellation or refund at our discretion. If approved, a 15% restocking fee will be deducted from the refund to cover non-refundable Shopify processing fees and administrative costs.

Other important

  • Graphic tees are printed on Bella Canvas, Next Level, Gildan Soft Style, & Tultex - a different brand tee could be substituted depending on availability but will still be great quality. 
  • All graphic tees are unisex sizing. TTS
  • Graphics are created with sublimation, screen print transfer, or Direct to Film Transfer. 
  • Please follow these care instructions for best results
    • Wash on cold inside out
    • Do NOT use bleach or fabric softener 
    • Hang dry
    • Do not iron or dry clean
    • Do not over stretch